We look at your lodge or guesthouse the way travellers find it: on Google, on the booking sites, on your website and on social. We score every step, then show you the ten changes that will win more direct bookings.
The one question we answerDo guests find you, trust what they see, and book direct instead of through a booking site?
Built for lodges, guesthouses, boutique hotels, self-catering and glamping. Every area is scored against the same criteria, so you can see exactly where you're strong and where you're losing people.
Logo, colours, fonts and tone. Do your website, listings, signage and room folder all look like one place?
How you appear on Google and Maps, and how you compare with your neighbours.
Booking.com, Airbnb and Lekkeslaap listings: photos, copy, reviews, and rate parity with direct booking.
Rooms, rates, inclusions, activities, directions and FAQs. Can a guest decide without phoning you?
Your booking engine, the number of clicks, deposit and payment options, and the confirmation email.
Profile set-up, content quality and consistency, reels and engagement.
Your rating across platforms, how you reply to reviews, and how you ask for them.
Your pre-arrival and post-stay emails and WhatsApp templates: information, upsells, review requests and rebooking offers.
Three to five nearby properties compared, and what you can own: Kruger access, birding, honeymoons, families, wellness or farm stays.
This is a desk audit of everything guests see before they arrive. We judge printed items like signage, brochures and room folders from photos you send us.
Start small with a Snapshot, or go all in. Every finding comes with a priced fix, so you always know what to do next.
A quick, honest look at where you stand online.
Perfect for: Owners who want to know if it's worth looking deeper.
Book the SnapshotThe complete picture, scored, with a plan that pays for itself.
Perfect for: A property ready to invest in growth and wanting to know exactly where to start.
Book the Full AuditThe full audit, plus the creative direction to fix it.
Perfect for: A property that's opening, rebranding or ready for a proper refresh.
Book the Brand & GrowthSign, pay a 50% deposit and have a 30-minute call with us about your goals and ideal guests. Share access to your analytics, Google profile and booking data, plus photos of your printed material.
We check every area against our checklist and test every online booking path, just like a guest would.
A branded report with each area scored and rated red, amber or green, before-and-after examples, and fixes ranked by impact and cost.
We walk you through the findings, hand over your 90-day plan and show you the priced fixes. The balance is due on the day.
Most audits point to the same few fixes. These bundles combine them at about 10% less than buying each one separately, and your audit credit comes off the top.
Booking Hive website, booking-site listing rewrites, a full-day photo and video shoot, and a pre-arrival and post-stay message set.
The Royal Jelly retainer: Queen Hive social media, a monthly half-day shoot, Ads Growth, and a seasonal campaign every quarter.
Prefer to pick and choose? Every fix in your report is also available on its own: websites, social media, Google Business Profile management, ads, content shoots, brand kits and more.
No. This is a desk audit of how guests find, judge and book you online, plus your brand across everything they see. We judge printed items from photos you send us. We don't score service or staff.
2 weeks from kick-off to presentation. A Snapshot is usually done within a week.
A 30-minute kick-off call, access to your Google Business Profile and analytics if you have them, and photos of your signage, brochures and room folders.
A 50% deposit to start, and the balance when we present your report. Prices exclude VAT.
Yes. We score with fixed criteria, so a re-audit a year later shows exactly how far you've come. A yearly re-audit is half the original fee.
Tell us a little about your property and we'll recommend the right audit. No pressure, no jargon.
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